Before, during, afterQuestions to Ask
Questions to Ask
Your Home Inspector
Most buyers ask the wrong questions, or none at all. Here's what to ask at each stage to actually understand what your inspector found and what to do about it.
Before you hire (5 questions)
The hire decision matters more than buyers realize. Cheap inspectors miss expensive issues. Vetting saves money.
- Are you ASHI or InterNACHI certified? These are the two main professional bodies. Certification means continuing education and standards.
- How many inspections have you personally completed? Experience matters. Be wary of inspectors with under 500 inspections.
- Can I see a sample report? Reports vary dramatically in quality. A good one is photo-heavy, organized, and actionable. A bad one is a vague checklist.
- What's your E&O insurance coverage? Errors and omissions insurance protects you if the inspector misses something major. Confirm coverage exists.
- Do you have a warranty on your inspection? Polaris is backed by InterNACHI Buy-Back. Some inspectors offer nothing. This signals confidence in their work.
During the inspection (8 questions)
Attend if at all possible. You'll learn more in 3 hours walking with the inspector than from reading any report. Ask these as you go.
- "Is this normal for a home this age?" Context matters. A 1950s home with original plumbing isn't surprising; a 1990s home with the same is.
- "Is this safety-critical or maintenance?" Inspectors often note things without ranking urgency. Push them to clarify.
- "What would this cost to fix?" Inspectors aren't contractors, but experienced ones give ranges. "I don't know" is also valid — push for ranges where they can.
- "What's the worst thing you found today?" Forces prioritization. Helps you focus negotiation.
- "What's nothing to worry about?" Equally important. Reports list everything. You need to know what's noise.
- "How long until this becomes urgent?" A 15-year-old HVAC and a 25-year-old HVAC are very different stories.
- "Would you buy this house at this price?" Inspectors won't always answer, but their hesitation tells you something.
- "What questions should I be asking that I haven't?" Best question of all. Gives experienced inspectors space to share insights.
After the report arrives (5 questions)
The report drops, you read it, you panic. Take a breath. Schedule a 15-minute call with your inspector to walk through findings. Ask these.
- "What's the top 3 things from this report I should care about?" Reports are exhaustive. You need ranking.
- "Which of these are negotiable with the seller?" Inspectors know what typically gets fixed pre-closing. Use their experience.
- "Which require licensed contractors for repair?" Critical for negotiation language. "Seller will repair" vs "licensed plumber will repair" are different commitments.
- "What did you NOT inspect that I should be aware of?" Limitations matter. Crawl spaces, blocked access, areas you couldn't safely reach.
- "If you found this on your own home, what would you do first?" Forces personal stake. Reveals the inspector's true priorities.
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